Term Conditions

You should carefully read the following Terms and Conditions. Your purchase or use of our products that you have read and accepted these Terms and Conditions.

Delivery

Our home delivery is only available in Dhaka city and the delivery charge is 70TK. If we send a product to you and you refuse to accept the product then you have to pay the delivery charge.

On other hand, we deliver products outside of Dhaka city by courier services the charge is 120 TK. If you want the product by courier you can pay the delivery charge first. If you did not receive your product within 7 days it will be forwarded to us, and at that time we can give you any refund or return.

Delivery Time

Dhaka City: Up to 3 days

All Bangladesh Delivery: Up to 10 days

Refund/Return Policy

SHOBI.COM.BD is an online platform where sellers and buyers would be able to directly connect with each other. SHOBI.COM.BD does not manufacture or does it take responsibility for any product sold on its platform. Unless it is stated in the product information that a certain product has a guarantee for it, SHOBI.COM.BD does not provide any guarantees for products.

  1. We can’t refund/return any used product.
  2. If your product is damaged, you can return the product.
  3. Then you have to do it within 24 hours. Otherwise, it would not be possible in any other way.
  4. If you want to change or refund a product, we will give you the same amount of coupons. You can buy products on our website with this coupon.

Support

Our Support team is provided any support from 10 AM to 8 PM. If you want any kind of support for us you can connect to Facebook, What’s an app, IMO, Phone.

Warranty

SHOBI.COM.BD does not provide any guarantees/warranty for products. Unless it is stated in the product information that a certain product has a guarantee/warranty for it.